14.02.06
According to figures released recently by the European Airlines Association, Spannish airline Iberia was the company that lost the most amount of passengers' luggage -18.4 pieces lost for every thousand passengers.
Relatively close to Iberia was Air France, which during the period October - December last year lost 16.8 pieces of luggage per thousand passengers, followed by Lufthansa with 16.7, KLM with 16.5, British Airways with 16.3 and Austrian Airlines with 15.2. Overall last year that figure was 14.1 pieces per thousand passengers.
In the annual figures for 2005, the EAA found that the worst airline for losing luggage was the Franco-Dutch carrier KLM, that lost 19.1 pieces of luggage for every thousand passengers over a total of 21,7 million people that used the airline. Coming second was British Airways with 17.7 pieces lost per thousand passengers, but the airline carried a total of 44.7 million passengers last year.
Third was Austrian Airlines with 16.4 pieces lost (over 10.2 million passengers), Lufthansa was fourth with 16.2 (over 52.2 million passengers) and fifth was Iberia with 15.3 pieces lost per thousand over a total of 33 million passengers.
